DHI-WASY provides high-level software support given by experienced groundwater modelers.
Support is included in the license price for the first year. Later, a software maintenance agreement (SMA) is required.
Support is provided by email, phone, and fax:
- E-Mail: support(at)dhi-wasy.de
- Phone: +49-(0)30-679998-0
- Fax: +49-(0)30-379998-99
Switchboard is manned every workday from about 7:30 a.m. to 5 p.m. CET/CEST (Central European Time/Central European Summer Time).